Huge CPU usage ! (stuck on "MOTION_A (nothing found)")

[jeremypsl]

This morning, 3 cameras was stuck, no detections when they are stuck, cpu usage = 50% !

Need a solution please...

[TimG]

Hi, you will have to send a message to Support about this issue. Don't forget to paste in your BI5 licence details. Please let us know what they say.

[IAmATeaf]

Your screenshot after mentioning that you had disabled hardware acceleration still shows it enabled?

[jeremypsl]

Ok i just sent an email to the support.

No i don't use anymore hardware acceleration.

[IAmATeaf]

Do you mean to trigger in audio? If the cam has a mic then maybe that is what is triggering?

Me I only select the zones and triggers events that apply, no idea what you have all your zones and all external events enabled?

[jeremypsl]

I'm not using anything but motion and then AI.
I unchecked everything else than motion but it's the same.
Support suggested me to remove and add again all my cameras... not a fan of this, this sofware is very complicated to setup.

[TimG]

I'm guessing that means they are thinking something has been corrupted. Check drives for errors.

You can then set up a new camera without deleting the original one. Don't clone a camera though, as that is likely to copy the error. See if it is any better than the original version.

[jeremypsl]

I will try that but my server is perfecly stable, i have VMs on it, Plex and other stuff, no problem at all.
To me it is a wrong behavior of BI...

Edit : just got a stuck camera on this wierd state :



Why motions detection of BI show me the % found by CP.AI ? Is this normal ?

[jeremypsl]

Is anyone that use CP.AI got those states Motion_A (nothing found) or Motion_A (%) ?
Everytime i get that on a camera, it stay in an infinite triggered state and detect nothing…

[IAmATeaf]

What do you have set within AI jn the triggers tab for that cam ?