I have had the same issues - my renewal just came up via email and i cancelled it. Every time i have emailed them i get crickets. Useless company in my opinion. They are selling bloated old technology under the impression that it's the best thing available. My advice is to buy a load of similar bran...

Seriously. Every time my console restarts the bloody thing wants to do another update. Have the people in charge at Blue Iris ever heard of change control and quality control in software development lifecycles ? The whole thing stinks of an amateur bodging fixes together constantly. After this relea...

Yes, yes I did. As I said I sent the mail on 11th November. Still nothing. Even foscam aren't that slow. I think the issue with the Reolink camera is : 1. Its high Definition 2. it's not supported by blueiris. That's the only assumptions I can make based on the lack of support response. Also H.264 e...

Oh and yes, the hardware acceleration, overlays etc, all set as per a best practice document that has floated around for a while.
So in other words, its adding this particular camera that is making a huge hit on BlueIris.

Yeah, I know it's a user forum, but it's an official users forum, as it says on the Blue Iris website, right ? So given the apparent lack of support response from Blue Iris support, I just wondered if anyone could comment on the turnaround times, in their own experience. I'm not asking anyone to fix...

So I have a question on these official BlueIris support forums. What is the "official" turnaround timeframe for a standard support question, for someone who has paid for basic support. It seems like you must be overwhelmed with questions. Maybe too busy. I sent a support request in on 11th...