I have a Hikvision DS-2CD2743G1-IZS, and when I pull up the configuration in BI, it shows the resolution unselectable and locked at 1080p. In addition, is says the stream is 2.1MP. Should it not be 4MP if the camera is capable?

Thanks for an insight....

-Paul

So I've confirmed that everything is set correctly by selecting a camera and pressing the "lightning bolt" icon to test. When I do, the camera records and I get the push notification on my phone. However, if motion is trigger but *actual* motion, the camera registers a trigger event by rec...