I did, but maybe I put too much information in with screenshots and such in addition to the required information.

I was having trouble with a camera stream (on 64x version 5.9.9.23), so I restored to a Blue Iris backup (.reg file). In hindsight, this was clearly a mistake. While that worked to restore the camera stream, I got sent back to evaluation mode. I tried activating with my original v5 code (from 2019),...

My CC statement shows that the charge when I renewed in September went to PERSPECTIVE SOFTWARE. I'll report as fraud if this means it didn't actually go to Perspective.