I just got a C210, using BI5. Entered the camera IP and login credentials, and I had to set the ONIF port to 2020 (if no one else mentioned that) and do a Find/Inspect. After that, it still didn't work in BI5, even tho it worked in VLC. Secret is I had to power cycle the camera after the Find/Inspec...

I renewed my Iris 4 support to Extended, so that I could install ver 5. I had read online on the BI website that this is the way to do it for existing customers. I then followed the "How to upgrade" post in the forums. After installation of ver 5 it came up in demo mode. When I tried to ac...