I've deleted the image to protect the OP. I agree that was an IP6 LAN IP address not a MAC address.

BI5 is usually used with IP cameras rather than analog cameras, but I did have BI5 working with analog cameras with a Eurysys Picolo Pro 2 PCI card a few years ago. SD only though. So the Avigilon box claims ONVIF compliance. What does BI5 do when you use Find/inspect with the IP address of the Avig...

We have seen the gold/yellow before in the Storage graphs, and the Help file shows this: Other files on a shared drive are normally drawn in grey. If these other files are actually Blue Iris video files in managed folders, use the Repair DB button to re-adopt them. If you see yellow instead, this is...

Very clear. Thank you PaulDaisy

There is also the old nuisance trigger issue. We spent years de-sensitising BI5 in order to prevent nuisance triggers. Now with CPAI you can open the BI5 motion detection floodgates and let the AI decide if you want that object to be identified. Obvious methods for BI5 to reject motion detection bef...

I have swapped BI5 PC numerous times over the years with BI5 running as a service and I have not seen this before. Exporting and importing licence details as you have done. Are you able to email Support ? If not it will possibly mean searching the registry to try to find it

Crikey. I'd better check all of mine again.

Happy New Year to all

Hi, CPAI takes a lot of setting up, and of course as far as BI Support are concerned, it is a third party program. The forum is a user to user help forum, so we can try to assist. I managed to set it up before there was much info by trying everything until it gave in. Now from my previous post I men...

BI running since 2021 without a problem but win10 computer hard drive failed. New Computer Install BI Version 5.4.9.14 7/23/2021 with the original key. I was not able to deactivate BI from the old computer. Too many key entry and it lock me out. I believe it required a key reset? I did not subscrib...