Search found 5 matches

by gwp1
Tue Mar 24, 2020 6:16 pm
Forum: Blue Iris 5
Topic: 5.2.2.2 Update - Console could not connect to service process
Replies: 12
Views: 18975

Re: 5.2.2.2 Update - Console could not connect to service process

So I need to clarify: my fix is NOT thru the Sophos web dashboard. It is on your local workstation/server. Double-clicking the `S` in your Notification or System Tray. That opens a dialogue. Follow the directions here: https://support.home.sophos.com/hc/en-us/articles/360000501206-Adding-local-exclu...
by gwp1
Mon Mar 23, 2020 5:53 pm
Forum: Blue Iris 5
Topic: 5.2.2.2 Update - Console could not connect to service process
Replies: 12
Views: 18975

Re: 5.2.2.2 Update - Console could not connect to service process

Ken and I chatted and I dug into Sophos Home documentation a bit deeper. https://support.home.sophos.com/hc/en-us/articles/360000501206-Adding-local-exclusions-Allowing-Installations-and-or-applications-to-run Choose Option 1 and locally exclude the blueiris.exe and blueirisservice.exe - no need to ...
by gwp1
Mon Mar 23, 2020 5:15 pm
Forum: Blue Iris 5
Topic: 5.2.2.0 Update
Replies: 14
Views: 20605

Re: 5.2.2.0 Update

Does anyone have the installer for 5.2.1.4?
by gwp1
Mon Mar 23, 2020 5:12 pm
Forum: Blue Iris 5
Topic: 5.2.2.2 Update - Console could not connect to service process
Replies: 12
Views: 18975

Re: 5.2.2.2 Update - Console could not connect to service process

Ditto to all of the above. I reached out to BI Support and Ken pointed to Sophos. I, too, am running Sophos Home and have implemented the exceptions noted in the BI Help files. No change. I have an open ticket with Sophos now.
by gwp1
Sun Mar 22, 2020 6:15 pm
Forum: Blue Iris 5
Topic: 5.2.2.0 Update
Replies: 14
Views: 20605

Re: 5.2.2.0 Update

So this morning I awoke to no service running. Connected to workstation running BI and, as soon as I opened it, it pushed update version 5.2.2.2 - I can only guess that I had 5.2.2.0 or 5.2.2.1 in place as I have it set to auto-update. Now the service checkbox is unchecked. Upon rechecking it, I get...