Search found 10 matches
- Tue Jun 29, 2021 3:44 pm
- Forum: General discussion
- Topic: Digital River/Blue Iris insanity
- Replies: 2
- Views: 2722
Digital River/Blue Iris insanity
This morning I received a notice from Digital River/My Commence stating I was automatically charged another $59.99 for Blue Iris Support. I have not used my Blue Iris Support even one time since ordering it due to special circumstances. The Digital River/My Commence billing statement has no phone nu...
- Fri Jun 19, 2020 7:20 am
- Forum: General discussion
- Topic: Still no response from customer service
- Replies: 4
- Views: 6949
Re: Still no response from customer service
Gentlemen,
I have attempted to contact Blue Iris numerous times via support@blueirissoftware.com as well as sales@blueirissoftware.com.
All to no avail!
It has become so frustrating.
Had Blue Iris up and running for at least 2 years, now it has been down for months...
Still no reply!
I have attempted to contact Blue Iris numerous times via support@blueirissoftware.com as well as sales@blueirissoftware.com.
All to no avail!
It has become so frustrating.
Had Blue Iris up and running for at least 2 years, now it has been down for months...
Still no reply!
- Tue Jun 16, 2020 9:45 pm
- Forum: General discussion
- Topic: Still no response from customer service
- Replies: 4
- Views: 6949
Still no response from customer service
Hi everyone! I had Blue Iris v.4 working for years and was really happy with it. A while back, Windows 10 on my dedicated security computer got corrupt and I had to do a clean reinstall. I would like to upgrade from v.4 to v.5 and also pay for priority support. Please, can anyone help me successfull...
- Tue Jun 16, 2020 9:44 pm
- Forum: General discussion
- Topic: Still no response from customer service
- Replies: 0
- Views: 3078
Still no response from customer service
Hi everyone! I had Blue Iris v.4 working for years and was really happy with it. A while back, Windows 10 on my dedicated security computer got corrupt and I had to do a clean reinstall. I would like to upgrade from v.4 to v.5 and also pay for priority support. Please, can anyone help me successfull...
- Tue Jun 16, 2020 9:43 pm
- Forum: General discussion
- Topic: Still no response from customer service
- Replies: 0
- Views: 3239
Still no response from customer service
Hi everyone! I had Blue Iris v.4 working for years and was really happy with it. A while back, Windows 10 on my dedicated security computer got corrupt and I had to do a clean reinstall. I would like to upgrade from v.4 to v.5 and also pay for priority support. Please, can anyone help me successfull...
- Wed Apr 08, 2020 5:49 am
- Forum: General discussion
- Topic: Need help with making upgrade and support choices please
- Replies: 7
- Views: 8128
Re: Need help with making upgrade and support choices please
TimG,
Thank you for helping me understand how to post a pic here!
Thank you for helping me understand how to post a pic here!
- Tue Apr 07, 2020 4:02 pm
- Forum: General discussion
- Topic: Need help with making upgrade and support choices please
- Replies: 7
- Views: 8128
Re: Need help with making upgrade and support choices please
Thank you gentlemen!
I will back up our system, purchase the plan, and get up and running again!
Oh, I have attempted numerous times to attach a pic of our build, but it doesn't appear to work. Any suggestions?
Have an awesome day!
I will back up our system, purchase the plan, and get up and running again!
Oh, I have attempted numerous times to attach a pic of our build, but it doesn't appear to work. Any suggestions?
Have an awesome day!
- Mon Apr 06, 2020 3:16 pm
- Forum: General discussion
- Topic: Need help with making upgrade and support choices please
- Replies: 7
- Views: 8128
Re: Need help with making upgrade and support choices please
Thank you Thix!
Hope you do not mind if I ask you how to export all the settings?
Hope you do not mind if I ask you how to export all the settings?
- Sun Apr 05, 2020 9:23 pm
- Forum: General discussion
- Topic: Need help with making upgrade and support choices please
- Replies: 7
- Views: 8128
Need help with making upgrade and support choices please
Hi everone!! Came here looking for some help. Ok, here is our situation... We have had Blue Iris for a number of years. It worked incredibly well for some years. Over a year ago, we started having issues. We could not find the solutions to resolve the issues. Here are our questions... 1. If we purch...
- Sun Apr 05, 2020 9:19 pm
- Forum: General discussion
- Topic: Thinking about updating to v.5 with Priority Maintenance
- Replies: 0
- Views: 3568
Thinking about updating to v.5 with Priority Maintenance
Hi everyone! Glad to see a new and positive alternative to sharing our ideas and challenges with Blue Iris! Ok, here is our situation... We have had Blue Iris for a number of years. It worked incredibly well for some years. Over a year ago, we started having issues. We could not find the solutions t...