Good Morning Apologies for not getting back sooner! What I found: The 10 Terabyte External USB drive I bought from Amazon was actually blocking the clips/recordings/new saved etc. causing the clips not to be opened I changed back to the older 16 terabyte drive we had and everything worked fine ! I d...

No issues to report as all of the clips are viewable ! So the Shared drive was not set up correctly and all is working .

Morning Well I finally figured it out Only allowed onsite on Saturdays and certain hours so with that : The external 16 T drive did not have the correct security/read/write privileges as it was not allowing the clip to be saved correctly . I opened the sharing/security and it started working normall...

Last Screenshot

Took a couple of screenshots

A quick sample I did on GateCam one as After it recorded , I could view it but then about 5 monites ( not sure ) I got the unable to
one of the files saved
One of the camera settings
I'll transfer these over to Ken later today

FYI : I got this from Ken at Support :

" Please send a short example of a BVR file that says it is corrupt. If it's less than 1-2MB, it's probably just empty. "

I have a few things to review on Saturday so we 'll see where this goes as well

Thx

Regards

Rich

Mornin TimG/IamLeaf A simple test would be to save some files to the SSD drive and see if that works - Great point on the drive Thx The Camera names have not changed form the old db to the new as I left them alone I DID see something strange on one of the names yesterday that I need to look at but o...

External storage is at 10 Terabytes and the System DID tell me yesterday am that I over allocated so I adjusted accordingly , Just checked and 2.9 T used by recordings free is 9.96 t ids free . Would an out of box hard drive cause this ? 16 terabyte storage usb drive I cannot see it as I would think...

Tried deleting the db folder then delete/regen No good as after a while the white envelope came back and alerts were not able to open BI Asked to check a file size and send pics of the camera status : “ Check to see if this is a very small file, like 1-5kb. This indicates there were insufficient key...

Release 5.7.8.1
Yes I tried that last week

Did not delete the db folder
I did a repair/regenerate and it did nothing

Here now giving it a shot