Windows should never shutdown your computer as part of an update. It might restart your computer though if you allow it via settings. But that is what Windows 10 does. The web is full of people complaining about it and hacks (registry/services/file renaming). I fell asleep, work was not saved and e...

It has happened at 11pm as well I do not know whats happening. I have my computer on Never Sleep Updates Turned OFF "disabled" in Services on Windows10 - I do not see any updates either the computer is rebooting fro some unknown reason or Blue Iris is SHUTTING DOWN for some unknown reason....

I doubt it. Each major release requires an upgrade fee, or, is included with extended support. Make your plee to Ken by sending a query to support. Perhaps they'll cut you a break. V3 to V5! I think your missing out on a lot more than an updated camera list. Yes I mainly use BI-4, But I have a BI-3...

Just work with one, to begin with.
Frustrating NO DOUBT.
I don't know why its so hard to get SUPPORT with their product.

Can I upgrade from BI-3 to BI-5 by purchasing a support plan?
I have BI-3 & BI-4.
I would like to upgrade my 3 to 4 or 5,
because of an outdated camera list.