Success!!! Thanks for your help and insight. I was ignorant of the sub-stream benefits. When I first setup the system BI didn't offer a sub-stream profile in the "Network IP camera configuration" tab. I thought I had enough CPU so I didn't bother. Now I see you must run "Find/Inspect&...

Hello @YrbkMgr, None of the three database repair/regenerate functions made any difference. Each was run in succession with a reboot and test following each. But thanks for the suggestion. Hello @pootug, Thanks for your suggestion also. All cameras are configured to record "When triggered"...

UI3 images - Refer to post above.

In response to your question, "What does "play" mean?"; When hovering over a clip in UI3 the camera name and the clip's elapsed time advances at the top of the clip's playback frame. However the video is blank (black). When playing full screen the screen is again black , the came...

Thanks for your tenacity :) I ran UI3 on an iPad using Edge. The clip payback behavior was the same as described in my "Mon Mar 07, 2022 2:27 pm" post. That is, the NW and NE clip images appear in the left column of UI3 but the playback is blank. When hovering the cursor over a clip's imag...

Your skepticism is understandable. Here is a screen capture taken moments ago. Yesterday the clips played from "Street_NE" but not "Street_NW". This morning clips play from neither of those two cameras. I rebooted this PC (also the BI host) and cleared the browser cache. No chang...

Thanks for the quick response! Yes, logging in with UI3 yields the same results as when using the IOS app. That is; the preview image is present, the payback runs (time counter advances), but the video image is blank (black). As with the IOS app this occurs with the same 4 cameras. The remaining 3 c...

I'd appreciate any insight on a problem I cannot resolve. As the title suggests all clips recorded by all cameras (total 7) play back successfully in the BI5, Win 10 app. Both the IOS as well as the Win 10 apps correctly show each clip's preview image. However, the clips from some cameras play with ...