Search found 5 matches
- Mon Sep 16, 2024 1:32 pm
- Forum: General discussion
- Topic: Android App No Longer Runs in Background
- Replies: 0
- Views: 4704
Android App No Longer Runs in Background
I just updated the BI app on my Android phone, and it will no longer run in the background. I frequently run the app in the background as a sort of baby monitor, but as of this latest update, the second the app loses foreground focus, it crashes. Anybody else running into this? I am going to submit ...
- Mon Sep 16, 2024 1:26 pm
- Forum: General discussion
- Topic: Not receiving push notifications
- Replies: 50
- Views: 59641
Re: Not receiving push notifications
Update the software on your BI server. The latest version fixes the push notifications on Android. I had the same issue, but an update fixed that. However, DO NOT update the app on your phone. I just came here looking to see if others are having the same issue, but I just updated the app on my phone...
- Wed Aug 23, 2023 10:01 pm
- Forum: General discussion
- Topic: Android app issues
- Replies: 5
- Views: 6161
Re: Android app issues
Just got a response to my ticket. They just released a fixed version in the Play Store. It does seem to resolve all the issues I noted.
- Wed Aug 23, 2023 9:13 pm
- Forum: General discussion
- Topic: Android app issues
- Replies: 5
- Views: 6161
Re: Android app issues
To note... the push notifications is not the only issue. For some reason, the app is now listed as a "System App" which is strange, but I also tried uninstalling and reinstalling, and when trying to grant file system permissions, it does absolutely nothing. You are forced to skip that, but...
- Wed Aug 23, 2023 8:25 pm
- Forum: General discussion
- Topic: Android app issues
- Replies: 5
- Views: 6161
Re: Android app issues
Same here. I already opened a ticket as well, but those rarely get quick responses. I was trying to find the previous version's APK online somewhere to downgrade, but I have not yet been successful.