Are you sure? So when you click on any of the AI attempts as shown in the red circle, your capture image is refreshed ? It used to work, but does nothing now

Push notifications have been working fine for me until today when it reports; Push:failed (404/Requested entity was not found.) to Google Pixel 9. check security exemptions, possible software update required. Very odd. I've not changed anything or had any software updates. Anybody else have the issu...

Has anybody else notice that the Ai Inspector (Ctrl - Double click on an alert) no longer updates the capture imaged as you scroll through it's various attemps to identify an alert type?

Version 5.9.9.27

Thanks for the responses.

I know i can fix it by deleting the camera and starting again, but given it's not the first time it's happend I thought i'd experiment a little so I can give the support team a little extra to go out.

I'm sticking with the renamed camera for now.

TimG wrote: ↑Mon Dec 09, 2024 6:45 pm How about cloning the camera and see if it works with that. If it does, delete the old one.

Cloned camera, it worked perfectly
Deleted original camera
Renamed clone to original name - stopped working
Renamed clone to something else - working.

How odd.

Hi I have this odd problem where when i view a certain camera in full screen it won't switch to the main stream. Normally most camera switch from the sub to main after a couple of seconds. The camera alerts use the main stream, and UI3 goes into the main stream but it won't do it from the Windows ap...

Support have confirmed it's a bug and are woring on a fix.

Same problem here. It's been working fine up until sometime last week.

I'm running version 5.9.7.1

Has anyone managed to get it grips with the layout editor? I simply want to re-order my cameras, but it's proving a challenge. Here's my issue; I have a view of 15 cameras. I click the layout button and all the green borders appear with each camera numbered. I then try and drag and drop the cameras ...

Does anybody have an tips to improve BI push notifications on Android ?

They used to be instant, but now can be delayed by anything from 0-10 minutes.