Yes I did install the same version and I yes I have an up to date support plan. Hopefully support will respond to my email.

I just tried it but doesn't work never gives me the option to click Next.

Ok thanks anyway!

No I'm already in Edit Layout. I can't rearrange the cameras out of order from how BI has them numbered in Big red numbers. In Edit Mode it has big green borders above the cameras. Would this have anything to do since I'm stuck in Demo mode? It also won't let me enter my license when I copy & pa...

BruceH you still around? I got Blue Iris reinstalled after the Clean Install but when I put in my license key it only gives me the option to go back or demo mode? I never noticed this before but when I click on Edit Layout BI has my cameras all numbered in big red numbers. Why won't BI let me rearra...

Okay thanks!

Thanks no I’m already on 5 and the latest firmware.

When you import the backup reg files do you have to import them from within the Blue Isis Folder? Or can I import those reg files from my desktop?

I'm going to do a Windows 11 Clean Install does that necessitate Deactivating my BI license first? So do I have my steps right to install BI after Clean Install: 1. Down BI from their website & install 2. Enter my BI license 3. Import my Settings Backup 4. If my Computer IP Address changes might...