weird UI3 bug

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static
Posts: 4
Joined: Thu Jan 27, 2022 7:24 pm

weird UI3 bug

Post by static »

Hello,

I'm getting a werid UI3 bug:

While in the overview, the cameras show everything alright (as per the time noted on the top left of each camera view), but when I click on a camera to maximize frequently I get a "frame" or a few "frames" from a past point of time - usually a few hours in the past or maybe the night before, then after a sec or two I get the live feed.

I'm using substreams to lessen the load in BI, but I'm not sure if that's related to this settings

Does anyone know how to fix this problem?
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: weird UI3 bug

Post by TimG »

This seems to come and go with new revisions of BI5. I ***think*** it could be the beginning of the main clip file rather than the time you have selected to view from it.
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static
Posts: 4
Joined: Thu Jan 27, 2022 7:24 pm

Re: weird UI3 bug

Post by static »

ok I'm glad to know I'm not the only one to have this behavior.

for my case, the first frame is not the beginning of the clip file as i rotate hourly (@ :00) and the time appears to be random on the first frame (for example :28) before live frames start coming.

The next time I try to maximize it, I might get the first frames of the time I accessed it on the previous time (albeit a few minutes before) before resuming on the "live" frames again
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YrbkMgr
Posts: 587
Joined: Sun Nov 24, 2019 12:56 am
Location: Chicagoland

Re: weird UI3 bug

Post by YrbkMgr »

If you were able to post a snapshot when it happens that would help a lot. Most screen cap utilities have a delay option to facilitate it. If you can record your screen, you can post it to YT or dropbox or whatever and link to it here. Myself, I've never seen what you're describing, that's why a screenshot would help.

UPDATE: Live display in the console comes from the sub-stream - so when you go to solo camera, it switches to main stream. That's what's causing the anomaly. It appears to be a feature not a bug.
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