IP Changed now no remote access

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webb24
Posts: 6
Joined: Fri Aug 14, 2020 8:54 pm

IP Changed now no remote access

Post by webb24 »

So my ip address changed and now I can no longer check the cameras via mobile app. I made sure everything matched the current ip in the app, I have double checked my router to still have the port forward rule in place. I have turned windows firewall off completely. I can check the cameras locally so I know thats not it. I still get txt alerts via txt message so thats still working. It has been working fine in the past so I am kinda stumped. Is it possible my isp has some sort of firewall in the modem? I have of course rebooted the router and desktop. Any ideas?
tommygun
Posts: 6
Joined: Sat Mar 26, 2022 6:47 pm

Re: IP Changed now no remote access

Post by tommygun »

The last time this happened to me I finally gave up trying this manually and just ran the Remote Access Configuration Wizard. Most of the dialogs were already properly filled in or selected so I just had to step through to the next one and in the end, I just used the QR code scanner to sync everything back up. It worked instantly for me when I completed the Wizard. Why? I don't know.
Tommy G.
webb24
Posts: 6
Joined: Fri Aug 14, 2020 8:54 pm

Re: IP Changed now no remote access

Post by webb24 »

I tried that and still no dice. This is for a client of mine and the isp provides a Nokia wifi gateway 3 fiber to the home modem/router unit. The isp wont give you access to the settings and the client has a standard linksys actually doing the wifi and routing but I suspect the nokia has some sort of firewall up. Just strange that it was working before and now its not.
HeneryH
Posts: 739
Joined: Thu Jul 18, 2019 2:50 pm

Re: IP Changed now no remote access

Post by HeneryH »

TBH, I never really subscribed to the whole automated "let the tool figure it all out for me" thing.

I just go into my router, manually set a port forwarding rule and use a dynamic dns tool to keep my home ip address updated.

I can talk through any problems with that.

I can't talk through any problems with the auto-magic methods.
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