Alert playback is sometimes a single still and not a video?

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BobRoss
Posts: 23
Joined: Wed Aug 09, 2023 4:40 pm

Alert playback is sometimes a single still and not a video?

Post by BobRoss »

When I have a Person alert on the left side column and I click it, occasionally it's just a still and not a video of the event. Did I change some setting by accident? It never did this before. I always want a video preview and not just a still.

How do I configure that?
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TimG
Posts: 2690
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Alert playback is sometimes a single still and not a video?

Post by TimG »

I would suggest starting by doing database repair/regen to see if that sorts it out before going any deeper.
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BobRoss
Posts: 23
Joined: Wed Aug 09, 2023 4:40 pm

Re: Alert playback is sometimes a single still and not a video?

Post by BobRoss »

Rebuilding the database seems to have fixed the issue! Thank you!
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TimG
Posts: 2690
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Alert playback is sometimes a single still and not a video?

Post by TimG »

An early success ready for the weekend. I would have headed for a drive over allocation error next.
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