License expired to basic and lost ability to view recordings

[bfedorov91]

My license expired last week. I just went into BI today and noticed scrubber is all black. I cannot go back to view recordings. The day it stopped recording is on the day my original key expired. It is now listed as "basic." The files are still being saved on disk. No settings in BI have changed. Even the alert pictures on the left are being removed shortly after showing up.

I just noticed at the bottom of the screen is says " !! G: -152.6G " It thinks my hard drive is full? I have almost 2TB free on the drive.

Is this intended?

[IAmATeaf]

The - indicates an storage allocation issue.

Have a look to see how you’ve configured the storage or post screenshot of New, Storage and Alerts here and we might be able to help.

[TimG]

The license expiring won't stop you from recording or viewing video. Some users here happily use old versions all the way back to BIv4. What will stop you is database errors, and they could also give you the allocation error. Have a look in the log to see if it mentions it, but do a rebuild/ regen anyway as it's easy.