Alert notification queue exist? Can I clear it?

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RobbertLarson
Posts: 3
Joined: Fri Dec 25, 2020 12:50 am

Alert notification queue exist? Can I clear it?

Post by RobbertLarson »

Hello,

As I learn more about notifications, I find myself wanting to clear a notification queue if it exists.

I created a notification in Alerts tab of a Camera config.Under teh button "On alert…"
The Action: Send SMS
Evidently, one can exceed some a usage threshold with their provider's SMTP. I was trying to use my Gmail account.
Then after I realized Google was blocking after a certain number were sent per day, I removed the Action in the Action Set window.

I suspect a queue of unsent SMS notifications exists; due to fact that these alerts are still being sent a day later; and then another day later etc, for days.

Where do I go in BI5 to clear the queue?

Lastly, if you have a favorite thread in the forum discussing setting up notifications of events, please share and paste it here.

Thank you!
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TimG
Posts: 2690
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Alert notification queue exist? Can I clear it?

Post by TimG »

Hi, if you have a look in the log (best sent to a text file to monitor things), then I suspect you may find that BI5 doesn't have a queue, and that they are already with Gmail.

For an official answer you would have to email Support, as this is a peer to peer forum 8-)
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RobbertLarson
Posts: 3
Joined: Fri Dec 25, 2020 12:50 am

Re: Alert notification queue exist? Can I clear it?

Post by RobbertLarson »

Thanks TimG.
I've got lots to learn about BI5

:-)
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TimG
Posts: 2690
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Alert notification queue exist? Can I clear it?

Post by TimG »

So have I :lol:
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