Emails are mostly late suddenly

[YrbkMgr]

The reason your previous settings were already there is that they are set/configured within the registry which the uninstall doesn’t delete.

Which is why I recommended the rollback process..

[deathworm]

Okay, thanks for the info

something is really terrible wrong. it didnt recorded today or yesterday again. ive found some xmas package this morning infront of the door and no capture at all. and it was already in the past some time. not often, but it happened when some visitors came and there was as well no recordning at all.


man, whats wrong with that computer. what possibilitys could be that? are these setting all in one registry structure that can i delete?

[MikeBwca]

Yes.

1. First, backup your current BI Registry settings.
Copy to a .bat file, and run. This will save 3 BI .reg files. Current_User, Local_nachine, and, the BI Registration info.

Code: Select all

@echo off

REM -----------------------------------------------------------------------------------------------
REM Backup Registry entries...
REM Files will be generated in the folder this bat file is execute from.
REM -----------------------------------------------------------------------------------------------

echo. & echo.
echo --------------------------------------------------
echo Backing up BI 'CURRENT_USER' registry branch...
echo --------------------------------------------------
reg export "HKEY_CURRENT_USER\Software\Perspective Software" "BI, CU.reg"
echo.

echo.
echo --------------------------------------------------
echo Backing up BI 'LOCAL_MACHINE' registry branch...
echo This may take several seconds.
echo --------------------------------------------------
reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software" "BI, LM.reg"
echo.

echo.
echo --------------------------------------------------
echo Backing up BI Registration...
echo --------------------------------------------------
reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software\Blue Iris\Registration" "BI, Registration.reg"
echo. & echo.

echo Files backed up...
echo --------------------------------------------------
dir /B bi*.reg
echo. & echo.

pause
exit

2. Delete the BI registry entries. CAUTION: This will DELETE your BI settings.
You may need to run as administrator.

Code: Select all

@echo off

:: -----------------------------------------------------------------------------------------------
:: Deletes the Blue Iris's Windows Registry settings in the following key branches...
::   [HKEY_CURRENT_USER\Software\Perspective Software]
::   [HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software]
::
:: It will ask for a Yes/No response for each of the two deletes.
:: -----------------------------------------------------------------------------------------------

color 0a


echo.
echo.
reg delete "HKEY_CURRENT_USER\Software\Perspective Software\Blue Iris"

echo.
echo.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software"





echo.
echo.
pause
exit

3. Re install BI. Do not run.

4. With BI not running, Execute 'BI, Registration.reg'. This will enter the registration info for you.

5. Start BI.

You now have a clean EMPTY BI re install.

[deathworm]

Hello again,

okay.. Ive waited a bit because of that new update and tested it with that but without success. then I made that new install with your bat file, but no - same problem still consists. sometimes it's strange that I don't even receive a big screenshot... then it's just a real tiny screenshot via mail in which I even not be able to see the time and date.


Next step: screenshots of all settings, full uninstall, registry bat, reinstall, all settings by hand and screenshots. let's look if that helps, maybe I bring that failure back with the registry.

and if that doesnt help I am going to install a new test installation on an another comp and try it out.

[deathworm]

Good day.

So ive done this total new install with no registry backup last week. And well, it looks like it's working fine again. Emails with the trigger images are there again within of seconds.

[YrbkMgr]

Good on you for the follow up. In my experience delays have always fluctuated from good to bad even if there were no settings changed. In fact, just regular texts to my phone are sometimes delayed. I chalk it up to the cellular gods on a coffee break.

[protonge]

If you're experiencing delays in email delivery suddenly, here are a few potential causes and solutions:

Server Overload: Check if your email server is under heavy load. If you're using a VPS port 25 which is open on Arzhost.com, ensure that your server resources (CPU, RAM) are not maxed out. Upgrading your hosting plan or optimizing server performance might be necessary.

DNS Issues: Ensure that your DNS settings are correctly configured. Incorrect DNS records can lead to delays in email delivery. Verify your MX records are pointing to the correct mail servers.

Blacklisting: If your email server’s IP has been blacklisted, it can significantly slow down delivery. Use tools to check the status of your IP and take steps to delist it if necessary.

Email Queuing: Check if there’s an email queuing system in place. If emails are queued due to a large number of outgoing messages, they may experience delays. Optimizing email sending practices or increasing your sending limits can help.

Email Configuration: Ensure your email client settings are optimized. Using SMTP with proper authentication (like SSL/TLS) can help improve delivery times.

Firewall or Security Settings: Review your firewall settings to ensure they aren’t blocking or slowing down email traffic, particularly on port 25.

By addressing these factors, you should be able to resolve the issue of late email delivery.