Emailing through Outlook problems not working now??

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stevew
Posts: 1
Joined: Fri Aug 30, 2024 11:24 am

Emailing through Outlook problems not working now??

Post by stevew »

I had been using successfully outlook.com to email from one camera to my email. (this is just the free outlook.com not o365) I have not used this for some time.
I went to use it and it failed with this message.
Proceeding
Connected
Error with user authentication; server says 535 5.7.137 Authentication unsuccessful, basic authentication is disabled. [YT4PRO1CA110.CANPRD01.PROD.OUTLOOK.COM etc etc etc]
I did some reading and it looks to me that Outlook like Google wants you to have a separate app password set up. So I did this. I believe i did this correctly.
I followed some instructions which seemed to allow me to set up an app password. Thus i have used this new OL app password and continue using the same settings as before eg port 587 with my email address. Now I get a different error message, see below.
Proceeding
Error with connecting server:current server:smtp-mail.outlook.com;connect failed, error ; 0x0000274c
I believe the verion of BI i have is 4. IS my problem that BI does not support the proper authentication version that OL wants. I asume that is built into it. I have no idea what version it is in the TLS/SSL Required line of the set up of the BI software.

Or is there something else and can I fix it.

Can someone provide any answers on this.

BTW I have set it up on gmail fine. But for a number of reasons i wanted to use outlook for some cameras as well.

Thank you.
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