Not receiving push notifications

General discussion about Blue Iris
gjoshua
Posts: 1
Joined: Fri Feb 21, 2025 8:51 am

Re: Not receiving push notifications

Post by gjoshua »

kastellsc wrote: Thu Feb 20, 2025 4:23 pm
travisk wrote: Sun Feb 09, 2025 5:35 pm after phone has been idle more than a few mins push notifications are extremely delayed if received at all.. also the photo that's supposed to be included is hit or miss whether its received along with the notification or not. Total crap experience, cant believe this is still an issue... Will be attempting pushover as others have suggested, seems a ridiculous and unnecessary workaround.
I was using a 2023 version of Blue Iris and Pushover to receive notifications thanks to last year problem with Blue Iris App notifications.

Decided to buy an extended support plan to upgrade Blue Iris to latest version because i was willing to start using Code.AI and the Blue Iris Android App notifications, abandoning Pushover.

For my surprise my experience is exactly the same as travisk: some notifications are not sent to the Blue Iris Android App, some are received without image and some are received a long time (hours) after the movement was detected.

I cant believe this isnt fixed yet!!!

There is any news about a fix? Should i go back to Pushover?
if Pushover worked better, maybe it’s not worth the hassle. but if you really want to stick with BI, try setting push notifications to "high priority" and see if that helps :)
dirk6665
Posts: 5
Joined: Sat Nov 14, 2020 7:19 pm

Re: Not receiving push notifications

Post by dirk6665 »

The one thing you can do to mitigate this issue until resolved is to use your carrier's SMS EMail Gateway.

So in the "On Alert" action set, create a new entry to send an SMS. Many cell carriers are already configured, if yours is not there online documentation or customer support should be able to get this for you (Google is your friend). I use a service that is a MVNO of T-Mobile called 'Helium' so I chose T-Mobile as my carrier and it works fine. See the image below for how I have mine configured.

Image

OK - so the image is broken? Perhaps the admins turned off images in posts now? You can see the image at this URL:

http://www.cybernetx.org/images/Configure_SMS.png

--
Dirk
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TimG
Posts: 2806
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Not receiving push notifications

Post by TimG »

Perhaps the admins turned off images in posts now?
Works fine from here :D

sms.png
sms.png (189.88 KiB) Viewed 3789 times
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dirk6665
Posts: 5
Joined: Sat Nov 14, 2020 7:19 pm

Re: Not receiving push notifications

Post by dirk6665 »

TimG:

Yep, just tried it again using creative commons URL images (not from my local server) and it worked fine. {{SHRUG}} Must have been a traversing loop in my network back to my web server. As long as my point got out. Thanks TimG.

This SMS was my workaround while the PUSH images gets worked out. I do want to point out though to anyone deploying this method [even though its obvious] - this will use your cellular DATA plan (when you are not connected to your home WiFi) so if you are on a limited data plan, please take this into consideration.
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