UI3 logging out

[Matts1984]

Hey all, has anyone noticed if UI3 is no longer acknowledging the "0 Idle Timeout" option? In the past I could leave the browser open all day and it wouldn't log out. Sometimes I'd forget to close it and it would stay open all night - but ultimately that was my fault and not a configuration/performance issue.

I can't say if it's tied immediately to 5.4.1.1 or just 5.4.x and newer but now my UI3 is still set to 0 yet after a few minutes (maybe 10?) it's logging out on it's own. Have not sent a support email yet but wanted to see if anyone else had it set to disabled logout and found it was logging out.

[Matts1984]

Naturally now it doesn't seem to be doing it. It's been almost an hour.

EDIT:: Nope, it did kick me back to the login screen.

[TimG]

I have mine set to 30 minutes, which still appears to be working. It's just long enough in between my checking.

[TimG]

Definitely OK here with two instances of BI5 running.

[Matts1984]

Just curious, what browser do you use for UI3?

I'm starting to wonder if the issue is with Chrome killing a background tab (not the one actively open/viewed). This wasn't an issue previously but I did try to monitor times a bit better on Friday and if UI3 was active it worked for at least an hour. If it was a tab other than the one I was using - it died after somewhere between 10-20 minutes.

[TimG]

I use Chrome on all pc's for UI3. Have you asked support ? They usually acknowledge if there is a known issue.

[Matts1984]

I sent an email in on Friday but haven't heard back. Not offended if I don't hear for this one but it does continue to SEEM to be related to a background tab. If I leave the UI3 page up and active, it doesn't seem to log out.