Remote Management Alerts Not Opening

[MikeLud]

I am demoing BI and testing out the remote management feature. When I try opening Alerts I get the below error on about 50% of the Alerts. If I am on the server or using UI3 the same Alerts open fine. Does anyone know how to fix this or it is a bug with BI and I need to report this back to support.

Thanks
Mike

1620170290985.jpg (253.86 KiB) Viewed 3759 times

[TimG]

I've not tried remote management yet, but I would advise you to send a message to support.

Is there anything tying the errors together ? specific cameras/ type of cameras/ BVR or MP4 etc ?

[MikeLud]

I've not tried remote management yet, but I would advise you to send a message to support.

TimG,

I just sent an email to support, I will update the post with the outcome.

Thanks
Mike

[MikeLud]

Ken just fixed this issue in version 5.4.7.11