Audio playback delay = 10 seconds

[TimG]

I just noticed that when playing recorded BI5 video in Ui3, the audio starts around 10 seconds later and remains out of synch:

1. Ui3 on remote pc on same LAN has 10 seconds audio delay.
2. BI5 gui on BI5 server pc has no audio delay playing same video.
3. Ui3 on BI5 pc has 10 seconds audio delay playing same video.

I tried different resolutions in Ui3 but got the same result. It is also the same with any video that has audio.

Anybody else seeing this ?

Ooh, what about my second BI5 installation on the other server ? Good thinking Tim. Since it sees the same camera with audio:

4. Ui3 on remote pc has 10 seconds audio delay playing same video.

Ui3 it is then

[paulhelen]

I Have the same problum have gone back to using ver 5.4.6.3
and all ok with that

[TimG]

Thanks for the confirmation. I will let support know.

Done.

[mikegedge]

I thought it was just me. I just noticed this last night. I'm on version 5.4.7.8 and using the Alternate RTSP AAC decoder for my Audio settings.

[TimG]

Quite a few emails later, and this has been fixed in 5.4.7.10.

Tested and OK on my main system.