I have purchased the Blue Iris Extended Support and Maintenance and a new license key was provided. I copied the licensed key and automatically my new support level extends tp August 10,2022.
However It will not allow me to install minor and major updates. IT IS STILL STILL STUCKED ON 5.3.7.12X64 RELEASE - 2021-01-05.
please help me on this on what to do next to get 5,4,19 release
Failed Software Update
Re: Failed Software Update
In what way are you stuck? Are you getting an error message? Is it updating and reverting to demo mode?
Blue Iris 5.9.9.x | Server 2025 VM | Xeon E5-2660 v3 @ 2.60GHz - 32 Cores | 48GB RAM | 8TB RAID | Sophos UTM WAF | Mostly various SV3C Cameras
Re: Failed Software Update
Two options....
1. Download the update from the BI website, shutdown BI, and run it manually.
2. Download the full install from BI. Export the BI settings - export to a backup folder NOT the BI programs folder. Uninstall BI & reinstall using the latest install you just downloaded. Import the BI settings you exported.
1. Download the update from the BI website, shutdown BI, and run it manually.
2. Download the full install from BI. Export the BI settings - export to a backup folder NOT the BI programs folder. Uninstall BI & reinstall using the latest install you just downloaded. Import the BI settings you exported.