Re: Having an issue BlueIris 5 not even opening, I run as admin and it gives me an error
Posted: Wed Jan 19, 2022 8:59 pm
Something else that you can try is to disable hardware acceleration for the cams and globally.
On the server where BI fails to open have a look within the registry key HKLM\SOFTWARE\Perspective Software\Blue Iris, find the camera under Cameras then within the camera settings check what ip_hwaccel is set to, setting it to 0 should set it to use the default BI global setting.
The global setting can be found under Options, key being hwaccel, try that set to 0 or have a play around until BI starts.
Yep, have already tried these
We have tried BI5 on two different servers, ewach having also had BI4 installed
We also tried removing BI4 and installing BI5
We also tried installing BI5 on a windows 10 computer that had no previous install of BI4 nor BI5.
Each had the same issue.
On the server where BI fails to open have a look within the registry key HKLM\SOFTWARE\Perspective Software\Blue Iris, find the camera under Cameras then within the camera settings check what ip_hwaccel is set to, setting it to 0 should set it to use the default BI global setting.
The global setting can be found under Options, key being hwaccel, try that set to 0 or have a play around until BI starts.
Yep, have already tried these
We have tried BI5 on two different servers, ewach having also had BI4 installed
We also tried removing BI4 and installing BI5
We also tried installing BI5 on a windows 10 computer that had no previous install of BI4 nor BI5.
Each had the same issue.