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why do my camera screens freeze/stop now?

Posted: Wed Apr 08, 2020 8:56 pm
by BlueGuy
OK this is frustrating. Now my camera screens are stopped. And it is not the pause button at the top right.

If I double click to expand a camera, it refreshes but is still stopped, clock not moving, frozen.

NO idea what could have caused this as I would never have selected to have stuck display screens on a surveillance platform.

Any advice appreciated!

Re: why do my camera screens freeze/stop now?

Posted: Thu Apr 09, 2020 12:11 am
by n8lbv
Did you fix it yet?

I think we are looking for more info from you on this.
When did it not freeze/stop?

I' have no information or point of reference to try and answer this from.

Re: why do my camera screens freeze/stop now?

Posted: Thu Apr 09, 2020 12:13 am
by n8lbv
:)

Re: why do my camera screens freeze/stop now?

Posted: Thu Apr 09, 2020 8:02 am
by BlueGuy
I rebooted PC and cameras were moving again, but now they are all stopped again. Time not advancing. It is freeze frame on all cams. If I expand and shrink, they update and refreeze,

Was not a problem previously.

Re: why do my camera screens freeze/stop now?

Posted: Thu Apr 09, 2020 8:06 am
by BlueGuy
OK more info, if I stop service and restart, they work for a while then they freeze again.

How can I try older version again? I think this may be defective update possibly...