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BI5 - UPdated to - Ver 5.2.5.4x64 --- 8mp Cameras - No Signal

Posted: Tue Apr 14, 2020 12:33 am
by o2manyfish
Hey Guys,

The releases every 24 hours I was hoping was a sign that with being locked at home the BI team has time to tweak all those little things they never have time to get around to. This afternoon on a reboot I updated to 5.2.5.4

Now my 8mp cameras refuse to appears. All are saying I/O error. It was 2 of 3 when the system updated. I did a reboot and after that lost 3 of 3.


Any thoughts?

Dave B

Re: BI5 - UPdated to - Ver 5.2.5.4x64 --- 8mp Cameras - No Signal

Posted: Tue Apr 14, 2020 1:55 am
by jsalino
not that this helps but the update now returns cannot connect errors to most of my cameras as well

Re: BI5 - UPdated to - Ver 5.2.5.4x64 --- 8mp Cameras - No Signal

Posted: Tue Apr 14, 2020 2:24 am
by MikeBwca
Send BI support an email thru their support email.

Re: BI5 - UPdated to - Ver 5.2.5.4x64 --- 8mp Cameras - No Signal

Posted: Tue Apr 14, 2020 3:40 pm
by o2manyfish
It takes up to 10 minutes for the cameras to appear in BI5 - They do eventually appear.

However, they are falling behind realtime much quicker than before -- If someone drives past the house - it appears in BI5 up to 90 seconds after the event occurs.

I updated my Bi5 Computer to an i9-9900K with 32Gig of ram - CPU level is usually under 30% - So this is not an issue of resources.


Dave B