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Windows Updated Now Blue Iris 5 (or 4) Wont start!

Posted: Sat May 16, 2020 5:21 pm
by martynmbc
Hi,

As the title suggests, Blue Iris no longer works since Windows updated itself. I became aware of this as I tried logging on to UI3 today but there was no connection so I checked the Windows VM that runs BI (as it has done for years) to find that I had the "Welcome to Windows" screen after an update.

The service will not start, although sometimes it does just for a few seconds so I uninstalled BI5 and re-installed only to have exactly the same issue but not running as service this time. I uninstalled again, installed BI4 only to have the same issue.

I really do not know where to begin troubleshooting for this other than to re-install Windows?

Any guidance would be greatly appreciated! Thank you!
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Re: Windows Updated Now Blue Iris 5 (or 4) Wont start!

Posted: Sun May 17, 2020 1:09 pm
by Thixotropic
This sounds like something support would need to know about; have you contacted them?