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Black Screen in RDP playback

Posted: Wed Jun 24, 2020 12:33 pm
by sacstar
Hi,

Has anyone else had issues when playing clips and alerts over RDP on Win10 systems? Playback works correctly when connected directly to a monitor but only displays a black screen when viewing over RDP. I have updated BI to the latest version and all the drivers on the system are current.

I have ran out of ideas on how to fix this.

Mac