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5.3.2.0 and 5.3.2.1 Updates, Nothing in clips list - RESOLVED with 5.3.2.2
Posted: Wed Aug 26, 2020 2:06 am
by MikeBwca
After updating to 5.3.2.0, I ran a database Repair/Regenerate to see if the improvements would speed up the process.
Unfortunately, it resulted in everything being removed from the clips list.
I reverted back to 5.2.1.6, and again did a database Repair/Regenerate. Clips list is back to normal.
Is anyone else experiencing this?
Re: 5.3.2.0 Update released 8/24 @ 9.21am - Nothing in clips list
Posted: Wed Aug 26, 2020 11:03 am
by Matts1984
Did all seem ok prior to doing a repair DB? I clicked update (and then found your forum post - of course) but post update everything seems to be normal. I run an auto repair every other day but did NOT run one manually - kind of afraid to at the moment.
This could be related though - "More efficient database rebuild/repair for larger databases"
Re: 5.3.2.0 Update released 8/24 @ 9.21am - Nothing in clips list
Posted: Wed Aug 26, 2020 7:15 pm
by MikeBwca
Everything was fine before.
I tested this with 5.3.2.0 & 5.3.2.1. Gives an empty clips list after performing a DB 'Repair.Regenerate'.
Started with a new DB. Same.
Opened an issue with BI Support.
Re: 5.3.2.0 and 5.3.2.1 Updates, Nothing in clips list - RESOLVED with 5.3.2.2
Posted: Thu Aug 27, 2020 2:25 am
by MikeBwca
This has been resolved with update 5.3.2.2.
This was a bug in versions 5.3.2.0 and 5.3.2.1, IF you had the "single camera" icon in the Clips list selected AND preformed a DB 'Repair/Regenerate'.
Note on BI Support:
BI Support was amazingly fast responding to this issue! It took only 4 minutes from the time I sent the Video, to when the issue was resolved and the new update was published. This is all in local time.
Re: 5.3.2.0 and 5.3.2.1 Updates, Nothing in clips list - RESOLVED with 5.3.2.2
Posted: Thu Aug 27, 2020 12:04 pm
by Matts1984
Could have been 3 minutes... must have taken time to review the update