Sounds play only if the GUI isn't loaded

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Thixotropic
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Joined: Wed Sep 04, 2019 7:20 pm
Location: Low-Earth Orbit

Sounds play only if the GUI isn't loaded

Post by Thixotropic »

As the title says, I can heard sounds play in BI when a zone is triggered, but only if the GUI isn't loaded. (Loaded, not minimized.)

If the GUI is loaded then no sounds occur when a zone is triggered.

Is anyone else seeing this? Why would loading the GUI stop trigger sounds?

I'm using onboard audio and it works perfectly for everything else in the OS. When I test the sounds in BI (setting up the triggers) I hear them play as they should...but I hear nothing when the GUI is loaded and an event triggers a camera.

I started seeing this quite a while ago but it was never a pressing issue. Now that I have things mostly squared away in my BI setup, I'd like to resolve it. How do I get sounds to play with the GUI showing? Any ideas, suggestions?
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Sounds play only if the GUI isn't loaded

Post by TimG »

Hmm, I think you need dual NICs

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Thixotropic
Posts: 747
Joined: Wed Sep 04, 2019 7:20 pm
Location: Low-Earth Orbit

Re: Sounds play only if the GUI isn't loaded

Post by Thixotropic »

I've emailed support about this.
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
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