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Recover login info user/password

Posted: Fri Aug 06, 2021 9:03 pm
by enem178
Good afternoon everyone, sorry my 1st post is a question. I did a search before posting and found nothing. I also reached out to blue iris support and haven't heard back from them yet so I'm here. I'm in the process of setting up remote access to my blue iris server and during the process I realized I've forgotten my login info. I'm still logged on in the main server so I was able to change my lockout settings but I still need to recover that info to finish the remote setup...does anyone know how? Thanks in advance!

Re: Recover login info user/password

Posted: Sat Aug 07, 2021 9:41 pm
by YrbkMgr
enem178 wrote: Fri Aug 06, 2021 9:03 pm I'm in the process of setting up remote access to my blue iris server and during the process I realized I've forgotten my login info.
Just to be clear, do you mean login info for your camera(s)? If that's the case, there are at least a couple of ways to retrieve the info depending on your situation. When *I* access my camera in a browser using the LAN address of the camera, my browser saves the UN/PW - if you've done that in the past, then your browser should populate the fields... or at least you should be able to view your browser passwords and see if it's there. If it's not stored due to your browser, then the only thing I can think of is a rest of the camera so that it uses the factory default UN/PW.

FWIW, I access my camera from several different browsers and each have the camera info stored... just in case.

If you are talking about different login info, elaborate.

Re: Recover login info user/password

Posted: Sun Aug 08, 2021 5:34 pm
by enem178
Thanks for the advice...however I'm referring to the actual login for the blue iris software. I'm currently logged in on the main server but if I were to accidentally be logged out I don't remember my user name/Password.

Re: Recover login info user/password

Posted: Mon Aug 09, 2021 5:24 am
by YrbkMgr
Are you referring to the password set on the Startup tab from the program settings window?

BI Startup Tab - Password_edit.JPG
BI Startup Tab - Password_edit.JPG (79.47 KiB) Viewed 20133 times

Re: Recover login info user/password

Posted: Mon Aug 09, 2021 11:08 pm
by enem178
Yes! I set it up once when I first activated the software and haven't had to log in since then. Now that I'm setting up remote viewing, I need the login info.

Re: Recover login info user/password

Posted: Tue Aug 10, 2021 12:52 am
by enem178
YrbkMgr wrote: Mon Aug 09, 2021 5:24 am Are you referring to the password set on the Startup tab from the program settings window?


BI Startup Tab - Password_edit.JPG
Thanks so much for your help! I'm in now....

Re: Recover login info user/password

Posted: Tue Aug 10, 2021 5:02 pm
by YrbkMgr
People helping people... powerful stuff. (Wedding Crashers - 2005 reference)

Re: Recover login info user/password

Posted: Wed Aug 11, 2021 8:49 pm
by enem178
YrbkMgr wrote: Tue Aug 10, 2021 5:02 pm People helping people... powerful stuff. (Wedding Crashers - 2005 reference)
Sure is!

Re: Recover login info user/password

Posted: Wed Nov 29, 2023 4:31 pm
by red99oak
BI Startup Tab - Password_edit.JPG
BI Startup Tab - Password_edit.JPG (79.47 KiB) Viewed 4459 times

This will not open for me. I need the answer too. Thanks

Re: Recover login info user/password

Posted: Wed Nov 29, 2023 6:58 pm
by TimG
Those images were lost in the great forum crash of 2023. Such a waste :cry: