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Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9
Posted: Sun Feb 20, 2022 3:27 am
by MikeBwca
I've been having an odd issue since 5.5.5.1...
When in the Timeline playback Export, if I press 'Esc' it crashes BI.
Clicking the 'Live' camera, or, 'Now' button exits okay.
I've confirmed this on 2 other computers.
Re: Esc key crashes BI... v5.5.5.7
Posted: Sun Feb 20, 2022 5:13 am
by pqRec
Same, I've emailed support a few days ago.
My method to crash 5.5.5.6 and .7 UI is
1. Double click any past time on the timeline
2. Double click any camera to maximize it, then play the camera.
3. Close the player sub-window.
After step 3, BI5 user interface crashes but the audio from the camera continues playing.
Re: Esc key crashes BI... v5.5.5.7
Posted: Sun Feb 20, 2022 5:59 am
by YrbkMgr
Wow, good to know. I haven't applied the past two updates yet. I think I'll wait. Thanks for the heads up.
Re: Esc key crashes BI... v5.5.5.7
Posted: Sun Feb 20, 2022 7:11 am
by MikeBwca
I failed to mention... I had contacted BI support several days ago.
Re: Esc key crashes BI in Timeline Export... v5.5.5.7
Posted: Mon Feb 21, 2022 1:55 am
by MikeBwca
Same crash happens in 5.5.5.8
Re: Esc key crashes BI in Timeline Export... v5.5.5.7
Posted: Mon Feb 21, 2022 6:46 am
by pqRec
Confirmed, still crashing here at 5.5.5.8. Reverted to 5.5.4.5.
Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9
Posted: Tue Feb 22, 2022 1:16 am
by MikeBwca
Fixed in Version 5.5.5.9.
Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9
Posted: Tue Feb 22, 2022 1:22 am
by YrbkMgr
Thanks for the follow up! One more confirmation and I'll pull the trigger.
Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9
Posted: Tue Feb 22, 2022 9:06 am
by pqRec
Another confirmation that 5.5.5.9 fixes the crash - Excellent response by the devs, cheers!