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Auto Renewal
Posted: Sat Mar 05, 2022 11:03 pm
by smackbottom
Hi all,
Recently got notice that I was auto renewed by what ever billing company the author uses.
Don’t remember signing up for this but possibly did without realizing it.
The issue is I don’t want to continue with auto renewal.
I don’t see anything on website to turn auto renewal off. Do I send him an email through the app itself?
Thanks for any help.
Re: Auto Renewal
Posted: Sat Mar 05, 2022 11:33 pm
by Matts1984
Licensing is done through this site:
https://account.mycommerce.com/?returnU ... nt%2FIndex
Assuming you can log in, or once you get in again, you should be able to 'Manage Subscription'. It's not the easiest to find... but the option is there to cancel.
Basically when you renewed last, there was an (easy to miss) option to renew for one year, or configure auto-renew annually for a slight discount.
Re: Auto Renewal
Posted: Sun Mar 06, 2022 4:46 am
by YrbkMgr
Mad props to Matts. I had no idea and would have gone non-linear with a surprise like that. How did you know?
Re: Auto Renewal
Posted: Mon Mar 07, 2022 1:31 pm
by Matts1984
YrbkMgr wrote: ↑Sun Mar 06, 2022 4:46 am
Mad props to Matts. I had no idea and would have gone non-linear with a surprise like that. How did you know?
Only because I had the same question myself when the support model changed. I made sure to bookmark it because I went with the auto-renew option on purpose (if I'm going to renew, might as well save a couple $$) but if someday I wanted/needed to stop using... not paying indefinitely for something I'm not using. I guess my CC would change eventually
