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Alert playback is sometimes a single still and not a video?
Posted: Wed Aug 09, 2023 4:47 pm
by BobRoss
When I have a Person alert on the left side column and I click it, occasionally it's just a still and not a video of the event. Did I change some setting by accident? It never did this before. I always want a video preview and not just a still.
How do I configure that?
Re: Alert playback is sometimes a single still and not a video?
Posted: Wed Aug 09, 2023 5:00 pm
by TimG
I would suggest starting by doing database repair/regen to see if that sorts it out before going any deeper.
Re: Alert playback is sometimes a single still and not a video?
Posted: Thu Aug 10, 2023 4:55 pm
by BobRoss
Rebuilding the database seems to have fixed the issue! Thank you!
Re: Alert playback is sometimes a single still and not a video?
Posted: Thu Aug 10, 2023 5:16 pm
by TimG
An early success ready for the weekend. I would have headed for a drive over allocation error next.