FTP upload showing 0 bytes on server

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Igorpolsh
Posts: 2
Joined: Sun Aug 20, 2023 11:19 am

FTP upload showing 0 bytes on server

Post by Igorpolsh »

Hi, I've noticed for some time now my automation for Telegram notifications of alerts stopped working.
I've traced the problem to BI, server upload tests come through, image files upload no problem, but the size is 0 bytes.

I've tried to upload manually through filezilla - no problems, file sizes are correct.

Could you please advise what can be the cause?

Igor
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TimG
Posts: 2690
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: FTP upload showing 0 bytes on server

Post by TimG »

Hi Igor,

Our answer will probably be to contact Support as this is a peer to peer forum.

You don't mention the version of BI5. Can you re-install it or update it ?
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Igorpolsh
Posts: 2
Joined: Sun Aug 20, 2023 11:19 am

Re: FTP upload showing 0 bytes on server

Post by Igorpolsh »

Hi Tim,

I thought I'd try here first to see if someone is having issues too and found a workaround.

Sorry, forgot to mention the version - im running the latest (5.7.9.6).
I'll try re-install first, then contact support.
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