Cameras cannot be managed on next launch of console
Posted: Mon Sep 04, 2023 11:29 am
I have a small BI installation with 3 Uniview 4MP IP cameras and an old Vivotek 2MP.
All has been working well for several years.
I generally only use the console when making changes and do everything else through the Web UI.
I recently added two more Uniview cameras, one is the same model as the others, the other is a slightly newer 8MP 4K camera.
I was having a minor issue with sorting out some triggering events so, since I had let my support in BI lapse a couple of years ago my installation was pretty outdated, I renewed support and upgraded BI to 5.7.9.7.
BI is running on an old Win 10 desktop with an i7-3770 and an NVIDIA GTX 750. It's in need of replacement but so far isn't having any issues that I'm aware of. CPU load is a little high when the console is open but fine otherwise.
I have added in my new cameras, configured everything I needed, and also set up DeepStack to minimize some of the false notifications that I get via email using ordinary motion triggers.
Everything is fine, until I close the Admin Console.
When I went back into the console the next day to adjust a trigger zone, I was no longer able to edit the new cameras. I couldn't click on them to select them. If I right-clicked on one and chose to edit, the configuration window that opened up would be for whichever other camera had gotten selected. Using the keyboard keys to select cameras shows each of the pre-existing cams would be highlighted and the new ones would just be skipped over.
Everything was continuing to function exactly as it was set up, I just couldn't access the camera settings, or view either cameras as solo in the console. The Web UI worked fine.
It occurred to me that I hadn't done a reboot after upgrading BI, and installing DeepStack so I gave that a go. After the reboot my two new cameras were gone.
I reconfigured the new cameras again and left it be leaving the Admin Console open.
When I came back a few hours later I was again unable to modify my new cameras, but everything was still working as intended.
This time I restarted just the Blue Iris Service and again had my new cameras disappear.
I tried setting up just one camera, and not inheriting settings from one of the pre-existing cameras, just manually setting it up from scratch. That wasn't my issue as the new camera was again inaccessible a short time later.
It's not a critical issue for me really as my cameras work just fine, as long as I get them all set up as desired on the first try, and don't restart anything.
Any ideas as to what I'm missing would be greatly appreciated.
All has been working well for several years.
I generally only use the console when making changes and do everything else through the Web UI.
I recently added two more Uniview cameras, one is the same model as the others, the other is a slightly newer 8MP 4K camera.
I was having a minor issue with sorting out some triggering events so, since I had let my support in BI lapse a couple of years ago my installation was pretty outdated, I renewed support and upgraded BI to 5.7.9.7.
BI is running on an old Win 10 desktop with an i7-3770 and an NVIDIA GTX 750. It's in need of replacement but so far isn't having any issues that I'm aware of. CPU load is a little high when the console is open but fine otherwise.
I have added in my new cameras, configured everything I needed, and also set up DeepStack to minimize some of the false notifications that I get via email using ordinary motion triggers.
Everything is fine, until I close the Admin Console.
When I went back into the console the next day to adjust a trigger zone, I was no longer able to edit the new cameras. I couldn't click on them to select them. If I right-clicked on one and chose to edit, the configuration window that opened up would be for whichever other camera had gotten selected. Using the keyboard keys to select cameras shows each of the pre-existing cams would be highlighted and the new ones would just be skipped over.
Everything was continuing to function exactly as it was set up, I just couldn't access the camera settings, or view either cameras as solo in the console. The Web UI worked fine.
It occurred to me that I hadn't done a reboot after upgrading BI, and installing DeepStack so I gave that a go. After the reboot my two new cameras were gone.
I reconfigured the new cameras again and left it be leaving the Admin Console open.
When I came back a few hours later I was again unable to modify my new cameras, but everything was still working as intended.
This time I restarted just the Blue Iris Service and again had my new cameras disappear.
I tried setting up just one camera, and not inheriting settings from one of the pre-existing cameras, just manually setting it up from scratch. That wasn't my issue as the new camera was again inaccessible a short time later.
It's not a critical issue for me really as my cameras work just fine, as long as I get them all set up as desired on the first try, and don't restart anything.
Any ideas as to what I'm missing would be greatly appreciated.