Query regarding overallocation and lost footage despite configured free space
Posted: Mon Mar 25, 2024 10:39 am
I am reaching out for support regarding an unexpected issue I encountered with my Blue Iris storage settings.
Recently, I reconfigured my storage settings and started from scratch to maintain at least 10GB of free space on both 'New' and 'Stored' to avoid any potential overallocation. However, to my surprise, I observed that 'New' had overallocated itself, as evident from the settings > storage screen. This occurrence was quite perplexing, considering the precautions I had taken.
Despite the top bar indicating 3.4GB (should have said 10GB) free, , the 'New' bar beneath it overallocated?
Consequently, I regrettably experienced the loss of an entire 2 hours of critical footage, which I intended to use for personal reference. Upon reviewing the 'All Clips' section, I discovered a gap in the recordings from 14:19 to 15:07, with a new full clip starting only from 17:56. While some alerts were captured, the screen playback was corrupted.
I am looking to understand the reasons behind this overallocation. How could this have occurred when the 'NEW' storage seemed adequately provisioned? This footage is crucial, and I cannot afford to lose such data.
Your insights and suggestions on preventing future incidents would be greatly appreciated.
Kind regards,
SN
Recently, I reconfigured my storage settings and started from scratch to maintain at least 10GB of free space on both 'New' and 'Stored' to avoid any potential overallocation. However, to my surprise, I observed that 'New' had overallocated itself, as evident from the settings > storage screen. This occurrence was quite perplexing, considering the precautions I had taken.
Despite the top bar indicating 3.4GB (should have said 10GB) free, , the 'New' bar beneath it overallocated?
Consequently, I regrettably experienced the loss of an entire 2 hours of critical footage, which I intended to use for personal reference. Upon reviewing the 'All Clips' section, I discovered a gap in the recordings from 14:19 to 15:07, with a new full clip starting only from 17:56. While some alerts were captured, the screen playback was corrupted.
I am looking to understand the reasons behind this overallocation. How could this have occurred when the 'NEW' storage seemed adequately provisioned? This footage is crucial, and I cannot afford to lose such data.
Your insights and suggestions on preventing future incidents would be greatly appreciated.
Kind regards,
SN