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Uninstalled version 4 and it deleted my info

Posted: Wed Jul 31, 2024 12:59 am
by skipperbrown
OK, I've been running 5 for some time and decided to remove version 4 to clear out some space. When I did this, it stripped all my cameras off as well as my version 5 registration number, which I can't find. What do I do now to get 5 back up and running?

Re: Uninstalled version 4 and it deleted my info

Posted: Wed Jul 31, 2024 9:23 am
by TimG
Did you export settings, or do you have backups ? If not you will need to email Support.

Re: Uninstalled version 4 and it deleted my info

Posted: Thu Aug 01, 2024 10:43 pm
by skipperbrown
thanks. I'll contact support.