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Bitdefender blocking push notifications

Posted: Mon Aug 05, 2024 12:42 am
by Todd
Hi,

My Bitdefender Antivirus Plus has been blocking push notifications to iPhone App the past 3 weeks. Bitdefender support today confirmed there is an issue and that they will try to fix as soon as they can. It's in the Web security module which cannot be disabled by the user interface, as other modules can be disabled. The only solution currently is to uninstall BD.
I will update this group once they have resolved it.

Thanks,
Todd

Re: Bitdefender blocking push notifications

Posted: Tue Aug 06, 2024 6:17 am
by TimG
Thank you for letting us know.

Re: Bitdefender blocking push notifications

Posted: Tue Aug 06, 2024 7:48 pm
by IAmATeaf
Windows Defender these days is good enough, if you are paying for BitDefender I personally would save some money.

Re: Bitdefender blocking push notifications

Posted: Wed Aug 07, 2024 11:56 am
by Pogo
Ditto.

I used Bitdefender for years. I saw it get more an more resource heavy for what it was supposed to be doing along with packaging all the external bloatware crap I had no interest in.

Finally ditched it in favor of Windows Defender and haven't looked back..., and regained an appreciable level of performance as well.

Re: Bitdefender blocking push notifications

Posted: Fri Aug 09, 2024 3:21 pm
by MAGADE
I, strange things push notification ios blocked be bitdefender. I have updated bitdefender on my blue iris win10 server and paquets for ios push notification outgoing well by my pfsense router and communicate with blue iris servers!!! But from at least June 2024, it stop to work. Iphone receive geolocation push notification but not alerts push notification.

Anybody had succes to make it work and how he proccess to do that. Thanks.

Re: Bitdefender blocking push notifications

Posted: Sat Aug 31, 2024 12:46 pm
by Todd
Well, Bitdefender was never able to fix this and they are granting me a partial refund on my subscription. I had been using it for 5 years with BI without any issues.

Re: Bitdefender blocking push notifications

Posted: Sat Aug 31, 2024 2:19 pm
by TimG
Thank you for the update. It doesn't look like it will get sorted.

Re: Bitdefender blocking push notifications

Posted: Sat Aug 31, 2024 2:29 pm
by Pogo
Ditto.

At least they were responsive. Obviously not worth it for them to modify the product for an aberration associated with only one application.

My only issue in all the years I used Bitdefender was an unusual credit card charge during my last subscription renewal (which I always did manually at their reduced rate rather than use the 'auto-renewal' feature at nearly twice the cost). The charge came from their third party billing service which made it even more confusing.

Support was very cool and sorted it out quickly.