For a couple of my folders I have Queue On Move checked for Convert/Export. The files are getting moved (due to size) but they are remaining in bvr format. The destination is an 'Unmanaged Folder'
One thing to note is that the preset dropdown on the Configure window is blank (there should be 2 entries there) and readonly.
Not seeing any errors in the log.
Queue on Move Not Working
Re: Queue on Move Not Working
Spoke to support and Ken let me know what was going on.
My destination folder was an unmanaged folder as I just wanted the files converted from the source folder and then dump there. So my interpretation of the 'Convert: Queue on Move' was that as part of the actual move it would convert it and then dump it in that folder.
The setting behavior (and this is my wording) is actually 'Convert: Queue on Add'. The queueing happens in the destination folder upon being added there. Since my destination was unmanaged, the queue doesn't work there (aka unmanaged) so nothing was happening.
The solution for me is to create an intermediate managed folder for the conversion/queue process. Then the mp4s (in my case) will get dumped into the unmanaged.
To me and possibly only me, the setting name isn't quite right so I requested:
1. Name the setting to 'Convert: Queue on Add'
2. Have the setting impact the folder it's actually on (per the Setting window) and not the destination folder
3. Disable the setting on the Setting window if the dropdown is Unmanaged
Appreciate Ken's quick response as always.
My destination folder was an unmanaged folder as I just wanted the files converted from the source folder and then dump there. So my interpretation of the 'Convert: Queue on Move' was that as part of the actual move it would convert it and then dump it in that folder.
The setting behavior (and this is my wording) is actually 'Convert: Queue on Add'. The queueing happens in the destination folder upon being added there. Since my destination was unmanaged, the queue doesn't work there (aka unmanaged) so nothing was happening.
The solution for me is to create an intermediate managed folder for the conversion/queue process. Then the mp4s (in my case) will get dumped into the unmanaged.
To me and possibly only me, the setting name isn't quite right so I requested:
1. Name the setting to 'Convert: Queue on Add'
2. Have the setting impact the folder it's actually on (per the Setting window) and not the destination folder
3. Disable the setting on the Setting window if the dropdown is Unmanaged
Appreciate Ken's quick response as always.