Black Screens on Playback Bug Introduced in Version 5.9.6.2 8/30/2024

[AMP]

Version 5.9.6.2 8/30/2024 has introduced a bug to my Blue Iris setup When I browse back in video for playback, I get black screens for every camera, see screenshot below. If I rollback to version 5.9.6.1 8/27/2024 or earlier the problem goes away. I have reproduced this behavior between versions several times. Does anyone else out there have this issue? Does anyone know the proper place to report bugs?

[TimG]

Hi, please send the bug report to Support. There is a link in General settings which gets your key info and tells you the address.

[AMP]

Thanks! I figured out what you're talking about and reported it.

[atreyu]

Yes. I see it as well. You are not alone (and I'm glad to realize I am not alone).

The recordings are there if I browse for them by camera/by hour. Just (mostly) black screens, definitely odd behavior in playback.

[AMP]

Yes. I see it as well. You are not alone (and I'm glad to realize I am not alone).

The recordings are there if I browse for them by camera/by hour. Just (mostly) black screens, definitely odd behavior in playback.

Okay cool thanks for posting here too, good to also know the issue isn't unique to my setup. I got a reply just a little bit ago from Blue Iris Support of "fixing this now"

[AMP]

Yes. I see it as well. You are not alone (and I'm glad to realize I am not alone).

The recordings are there if I browse for them by camera/by hour. Just (mostly) black screens, definitely odd behavior in playback.

Okay cool thanks for posting here too, good to also know the issue isn't unique to my setup. I got a reply just a little bit ago from Blue Iris Support of "fixing this now"

They just released version 5.9.6.4 https://ipcamtalk.com/downloads/blue-ir ... pdate-1555 and that has resolved the black screen issue for me.

[Pogo]

Oops...

[pqRec]

Yes. I see it as well. You are not alone (and I'm glad to realize I am not alone).

The recordings are there if I browse for them by camera/by hour. Just (mostly) black screens, definitely odd behavior in playback.

Okay cool thanks for posting here too, good to also know the issue isn't unique to my setup. I got a reply just a little bit ago from Blue Iris Support of "fixing this now"

They just released version 5.9.6.4 https://ipcamtalk.com/downloads/blue-ir ... pdate-1555 and that has resolved the black screen issue for me.

Fixed for me too.

[atreyu]

w00t! Fixed for me as well.