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digit key

Posted: Wed Sep 04, 2024 3:49 pm
by papounet71
am installing the blue iris application on my phone in one place I am asked for the digit key, on blue iris on my pc it appears but only the first and last 5 digits appear otherwise there are crosses, how can I know all the digits
thank you

Re: digit key

Posted: Wed Sep 04, 2024 8:24 pm
by BruceH
You should have an email that you received when you purchased BI, it will have the full key digits. It is always a good idea to save your software registration information in a safe place for just this reason!

Re: digit key

Posted: Thu Sep 05, 2024 4:21 am
by mcvoss
papounet71 wrote: Wed Sep 04, 2024 3:49 pm am installing the blue iris application on my phone in one place I am asked for the digit key, on blue iris on my pc it appears but only the first and last 5 digits appear otherwise there are crosses, how can I know all the digits
thank you
On server software:
Open Blue Iris Settings
Go to "About" click on "Get Support"
Go down to "Email support" and on the right click "Copy"
Open Notepad and paste. You will see your entire License number

Michael

Re: digit key

Posted: Thu Sep 05, 2024 7:19 am
by papounet71
Hello
and thank you for your help which was very valuable to me