ANOTHER UI3 ISSUE

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technolocloud
Posts: 6
Joined: Mon Aug 24, 2020 1:10 pm

ANOTHER UI3 ISSUE

Post by technolocloud »

BI 5.9.9.0

One camera out of a dozen or so has a zoomed view in UI3 only. (yes, I have checked UI3 settings to compare with working cameras). The camera displays fine in the BI5 console and when accessing the camera's web UI.

What the heck happened? Again, no changes on my part.
ducem
Posts: 27
Joined: Mon Dec 20, 2021 11:39 am

Re: ANOTHER UI3 ISSUE

Post by ducem »

Have you unintentionally moved the mouse scroll wheel? Put cursor over zoomed in camera in UI3 and scroll
technolocloud
Posts: 6
Joined: Mon Aug 24, 2020 1:10 pm

Re: ANOTHER UI3 ISSUE

Post by technolocloud »

nah... it was 1:1 but like my other post in this forum on the same day, something wasn't right about the camera configuration. Grid view display resolution was set at a 4k resolution. Obviously I want the alternate stream for grid viewing and bringing item to focus should adjust to 4K. Once I fixed the resolution in this case, camera behavior returned to what it should be in UI3. None of these mishaps impacted recording quality, just UI3 display.
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