Hello everyone! I'm trying to export a video between two timeframes from one of my cameras. An alert was not triggered during this time.
When I pull the camera up so that it is the only camera in the view screen (white border with zoom in/out controls, PTZ controls, etc), I double click the timeline to bring up the play back functionality.
I scroll back to last night and find the timeframe in question (8:21pm to 8:23pm).
At 8:21pm I select "Set export start time" and at 8:23pm I select "Set export end time", which gives me the gray block on the timeline.
I right click that gray section and select Convert/Export, and then OK to export the clip. It does it's thing and exports the video to a network share.
When I bring the clip up in VLC, it only exported the upper left corner of the video like it was cropped in and not the whole view of the video. I'm not sure how to stop this, and any help or suggestions would be appreciated!
As a side note, I am able to export using the mobile app but would like to figure out how to export from the BI client running on the actual machine. I did try to figure out how to do this with the UI3 web interface, but could not see how to do this workflow either.
Weird export video behavior
Re: Weird export video behavior
@jakev383, I'm having this exact same issue. Did you get any response or figure it out?