IOS App Behaving Strangely

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kayfersmum
Posts: 61
Joined: Tue Jun 18, 2019 10:09 am
Location: Surrey, UK
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IOS App Behaving Strangely

Post by kayfersmum »

Hi

All has been working really well with Blue Iris and our wildlife cameras until a couple of days ago when my husband was unable to access Blue Iris via the App on his iphone. This then started working the next day, without any changes made to BI, PC or his phone! Then this morning he now cannot access via his iPad (which was working OK) or his iPhone. Access hasn't changed on my iPhone at all, despite upgrading to a new phone and it works as it should on my iPad too. I've carried out all the usual checks, like rerun the WebServer and checked the Lookup Key information on his devices.

Any advice please as I'm totally stumped as to why he suddenly cannot connect :?

Thanks
Sam
User avatar
kayfersmum
Posts: 61
Joined: Tue Jun 18, 2019 10:09 am
Location: Surrey, UK
Contact:

Re: IOS App Behaving Strangely

Post by kayfersmum »

Thought I'd share a little update on how we got it working, but still don't know why this happened...

This morning the IOS App was working fine for me on my iPad and iPhone, but again not for my husband. I took his phone off of our home Wifi and he was able to access Blue Iris via the IOS App. Not sure what this told me, but I did find this out! The next thing we did was delete the App again from his devices and reinstalled them. They now both work perfectly again 🤷‍♀️
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