Clips over a day old not showing in BI5
Posted: Mon Nov 11, 2019 2:55 pm
Had a quick use of the SEARCH function on these forums, but it doesn't seem to like "CLIPS" or "RECORDINGS"
Anyway, I have 8000+ video clips from my 6 cameras connected to BI5, but the UI is only showing them from the current day.
It always used to work on BI4 and when I migrated to BI5, but now doesn't.
The same applies to the BI5 mobile app, only the current day's videos are listed.
I have my videos set up to store 1 day's worth in NEW, then they get moved to STORED and retained for 28 days
Both folders are stored in a 10Tb pool and there is almost 1Tb of free space left.
I have run DATABASE maintenance and DATABASE repair/regenerate, but still the same.
I may have to raise this with BISoftware direct, but thought I'd ask here if anyone had any ideas please.
Thanks in advance.
Anyway, I have 8000+ video clips from my 6 cameras connected to BI5, but the UI is only showing them from the current day.
It always used to work on BI4 and when I migrated to BI5, but now doesn't.
The same applies to the BI5 mobile app, only the current day's videos are listed.
I have my videos set up to store 1 day's worth in NEW, then they get moved to STORED and retained for 28 days
Both folders are stored in a 10Tb pool and there is almost 1Tb of free space left.
I have run DATABASE maintenance and DATABASE repair/regenerate, but still the same.
I may have to raise this with BISoftware direct, but thought I'd ask here if anyone had any ideas please.
Thanks in advance.