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remote access test

Posted: Mon Dec 30, 2019 9:50 pm
by long7time
Old window OS desktop PC crashed that was running BI version 4. I installed and upgraded to version 5 of BI on my Win 10 desktop. Now I am unable to pass the Remote access test screen for remote access. I am 100% sure I have the port open on my router as needed
I am not sure what is blocking access now, I have added Blue Iris to my AVG Anti Virus exception list on win 10 PC. The windows defender is off on PC. attaching some files to show my issues any help would be appreciated

Re: remote access test

Posted: Tue Dec 31, 2019 3:29 pm
by HeneryH
Try to disable Windows Firewall on your Win10 machine.

Re: remote access test

Posted: Tue Dec 31, 2019 5:19 pm
by TimG
Firewall, or port forwarding. Did you change port 81 in the router to be sent to the new Win10 pc or is it still pointing to the old one ? Is the new pc "David-PC" ?

Re: remote access test

Posted: Sat Jan 04, 2020 12:21 am
by long7time
Did you change port 81 in the router to be sent to the new Win10 pc or is it still pointing to the old one ? I think it may be pointing to the old PC but How would tell or know this?

Is the new pc "David-PC" ? = Yes

Re: remote access test

Posted: Sat Jan 04, 2020 12:28 am
by long7time
issue resolved - it was related to the PC name that wrong. Thanks for you help